Buyer/Individual

Our charges for services rendered by PayinCredit are on a PAY PER USE basis! The charges are clearly mentioned at the time of billing and before you make the payment. By proceeding with the payment, you confirm that you are comfortable with our charges. Please note that all payments, once made, are Non-Refundable, even if the services have not been fully rendered.

However, if a transaction has been successfully completed on our site and money has been charged to your card or bank account, but the Recharge or Bill Payment has not been delivered within 24 hours of the transaction, you may inform us by emailing support@payincredit.com. In such cases, you will be entitled to a full refund.

To expedite the process, please include the following details in your email:
Mobile number / DTH account number / Consumer number / Service number
Operator name
Amount
Transaction date
Order Number

PayinCredit will investigate the incident, and if it is confirmed that money was charged to your card or bank account without the Recharge being delivered, we will refund the amount within 7 to 10 working days from the date we receive your email.

Please note: PayinCredit may receive “Fraud Notification(s)” from our payment gateway partner if a dispute is raised against a transaction. In such cases, we will hold your account for 6 months while the investigation is conducted.